Showing posts with label commerce. Show all posts
Showing posts with label commerce. Show all posts

Wednesday, July 30

growing to (heart) $4 gas

As I started my day with a read of the New York Times* I noticed:
"Oil has dropped more than $23 a barrel, or 16 percent, and gasoline prices have fallen as Americans drive less."
Conservatives Small brainers will attribute this to Dubya's threat to open up more offshore drilling (even though the oil companies haven't drilled in 80% of the areas already permitted for same). The truth is that prices fell when the magical $4/gallon barrier for gas/petrol was reached and demand eased -- Americans simply started driving less. Part of this has to include the economic meltdown that's underway - just yesterday another restaurant chain (Benigan's/Steak & Ale), and another department store chain (Mervyn's) failed.

Dubya's Oil Puppets would like you to believe otherwise, but the offshore drilling threat was hollow and had no impact. This drop in oil prices was based on sticker-shock, and is temporary.

Oil producers know that "$4 gas" will soon become accepted as the norm, at which point they can aim for "$5 gas". I heard some MSM pundits muse "now we're paying European prices for gas!!!!" while anyone who can Google knows that's a lie; many Europeans would love to see American gas prices at their local station.

I suspect this will be similar to any plateau effect; Americans will grow to think of "$4 gas" as The Good Old Days and behaviors will slip away from our New Thrifty Habits:
  1. driving at the speed limit;
  2. combining trips;
  3. carpooling;
  4. buying more efficient vehicles;
  5. using mass transit
The local bus/train company (DART) has placed orders for larger trains - with better bicycle capacity - but by the time those orders arrive, I suspect we'll be back to Business As Usual as we'll have adapted to stagflation.

Likewise, American car makers are falling over themselves as they try to retool their factories for more fuel-efficient vehicles, but it appears they cannot turn on a dime and I've heard predictions of 18 months before those adaptations are complete.

I was talking to a friend last night about the price of new cars, and she said that while her paycheck has stayed the same, the price of her Target New Car has increased - on the order of 10% or so. My theory is that in order to make a vehicle 1% more fuel efficient, the price had to increase by 5% - the law of diminishing returns has begun to set in. As Americans return to our wasteful habits (outconsuming the world by 5:1 in some cases) this is only bound to get worse.
* the local newspaper (the "Dallas Managed News") has become little more than a repurposing of Associated Press stories, plus a hefty Religion section and right-wing pundits. They shouldn't let the door hit them in the arse.

Sunday, July 20

the local coffee shop

Before there was Starbucks®, the "local coffee shop" usually meant an independent donut shop. In my case, the only nearby "dedicated coffee shops" are in/near office parks and are open 9-5 weekdays. Starbucks changed all that, extending their hours, creating atmosphere, and putting them on every corner -- hence their current saturation problem.

There are nine (9) Starbucks locations within three (3) miles of my home - two are inside grocery stores. Two of the remaining seven are on The List To Be Closed in the next few months, and only one of the seven has a drive-thru. I was mildly surprised by one of the closures .. Preston/Beltline (actually it's closer to Preston/Alexis) which always seemed to be busy - located between a Blockbuster and Wendy's. Granted, there's another Starbucks a hundred yards away, but it's inside a Tom Thumb grocery store and lacks the ambiance (!) of a Real Starbucks.

I waddled over to the 4th-closest Starbucks yesterday (the nearest one with a drive-thru window) to try their new smoothie - er, Vivanno™. There are only two from which to choose: banana-orange-mango or banana-chocolate. I could definitely taste the "whey protein and fiber powder", but it was otherwise unremarkable. Noteworthy: just like Jamba Juice®, you can add extra stuff (in Starbucks' case, that means a shot of espresso; matcha green tea powder; or substitute nonfat milk to shave 20 calories).

Vivanno verdict: it's okay but not sure $4.06 (with tax) for 16 ounces is something I'd go out of the way for. I found McDonald's Iced Coffee more refreshing at less than half the price (also more healthy if you opt for the sugar-free vanilla flavor -- 60 calories). I suspect I should compare it with an offering from the local Jamba Juice (co located with Whole Foods), smoothie-to-smoothie:
16 oz. Vivanno (banana-orange-mango): 250 calories, 16 grams protein, 6 grams fiber, 2 grams fat, 1 fruit serving. (No artificial colors, artificial sweeteners or high fructose corn syrup.)

16 oz. Banana Berry™ (Jamba Juice): 280 calories, 3 grams protein, 3 grams fiber, 1 gram fat, 2 fruit servings. For comparison, add the "whey boost" to get ~16 grams protein and 4 grams fiber.


For an apples-to-oranges (er, banana-to-coffee) comparison, here's the info on the McCoffee:

16 oz. McDonald's Iced Coffee: 60 calories, no fiber or protein.
Premium Roast Coffee. Light Cream: Milk, cream, sodium phosphate, sodium polyphosphate, DATEM, sodium stearoyl lactylate, tetra sodium pyrophosphate, sodium hexametaphosphate, sodium citrate, carrageenan. CONTAINS: MILK. Sugar Free Vanilla Syrup: Water, erythritol, natural (plant source) and artificial flavors, cellulose gum, sucralose, salt, malic acid, potassium sorbate (preservative), acesulfame potassium, caramel color (with sulfites). Ice.

Thursday, July 10

credit card trivia

So I've only been using credit cards for what - 30 years? I thought I knew everything, but found a few gems I didn't know on consumerist.com:
  1. Unsigned cards are not valid and merchants can and will refuse them
  2. The maximum liability for unauthorized use of a credit card (not Debit/ATM cards) is US$50 according to federal law
  3. Merchants cannot require you to present ID, unless your card is unsigned
  4. Merchants cannot require a minimum transaction amount
  5. Merchants cannot charge a surcharge for using a credit card, however, they can offer a cash discount
  6. Many credit cards have programs that will automatically double the manufacturer's warranty and other excellent benefits
  7. Merchants are not allowed to make you give up your right to a chargeback
  8. Merchants are not allowed to place a hold for the estimated tip
  9. If merchants suspect you of fraud they are supposed to call with a "Code 10"
  10. If merchants break these rules, you can report them to the credit card company
Full article: 10 Things You Might Not Know About Your Credit Card

Thursday, July 3

you've been crammed!

A month or so ago, I decided it was a complete waste of money to have multiple phone lines that I'm not using, so .. I dropped 2 of my 3 phone numbers. Today, some company decided to charge me for voicemail service on one of those 2 dropped phone numbers.

I suppose they think they're doing me a favor, but .. all AT&T provides in the email notice is the total amount billed:
A new bill for your telephone number ending in xxxx is now available to view online. You can print a copy of your paper bill by selecting the link "View/Print copies of your paper bills" on the Account Manager Home Page.

To view your bill, log in to AT&T Account Manager and select the > View My Bill link, found under the Current Bill Summary section.
The email makes it sound simple enough, but it's not, since some Rocket Scientist decided the best way to annoy the customer is to shove so many choices onto the website so that most people would simply throw up their hands in disgust. They achieved their design goal, for sure.

This "simplification" (email with the total charge only) has opened AT&T up to additional fraud, far as I'm concerned - it's now much harder to spot fraudulent charges.

So, I logged onto AT&T's site to find out that a sleazebag company called TRIVOICE INTERNATIONAL added a $14.95 monthly charge for voicemail service to my phone bill. No, I didn't authorize it - I've used an answering machine for a long time. The referenced number is one of the two I "threw away" while simplifying my home phone situation; it also couldn't be used to dial out -- it was merely a "special ring" number that sits atop your regular line, but double-rings to let you know that it's a business call (or whatever).

Billed on Behalf of TRIVOICE INTERNATIONAL, LTD. #
Questions? Call: 1 866 473-1999
Itemized Charges and Credits
Item
No. Date Description
4-01 5-28 TRIVOICE INT'L, LTD-VMAIL MONTHLY FEE 14.95


Naturally, the Trivoice number says they're closed until Monday. Ditto for AT&T Customer Service. At least AT&T's website has info on cramming, so this must be very common. I tried sending them an email but had to do it several times (their website returned me to a very pretty, yet completely WHITE screen on multiple occasions), and have zero hope they'll read it before Monday - if ever.

I searched the web for info on these crammers and quickly found something on ripoffreport.com describing the procedure I'll have to follow if they're uncooperative.

Saturday, June 28

100% green electrons

For the third time in five months, I have a new electricity provider. I switched because my last provider's promotional rate of $138/mwh zoomed to $168 in June -- that's the highest I've ever paid, although still far from being Texas' most expensive ($206).

I now look back to 2005 with fondness, when I was paying $92/mwh!
In Texas, the market's deregulated, which means you're not stuck with the default provider (TXU @ $159). All your choice really means is (a) who you pay and (b) who feeds The Grid on your behalf. None of the infrastructure (cables, meters, repair crew) changes.
My last provider's business model is: "attract new customers with a low initial price, and hope they're too oblivious/lazy to change when we raise the rate after 30 days". It's not like I wasn't warned; the contract terms said:
"The promotional month-to-month electricity rate is for new customers enrolling for the first time beginning May 1, 2008. This rate will transition to a variable rate at the end of the Promo month period. Current variable rates for service are published on our website."
The good news is that their contract was month-to-month so no early termination penalty applied.

Electricity rates in Texas are among the highest in the country - typically 10th. The highest are (in order) Hawaii; New York; Connecticut; Massachusetts; Rhode Island; Alaska; New Hampshire; California and Vermont. Is deregulation working here? Since The Texas Republic Party has been in power (and lining their pockets with oil money) for the past 20+ years, it's obviously their fault. But, they are the party of Never EVER Taking Responsibility, so .. the high prices will continue until they're thrown out - probably in 2072 or so, given the stupidity of the electorate.

Given the wild fluctuations in the energy market, I decided to seek a fixed rate for a year. There are 27 providers (!) and 80 different plans (!) available for my ZIP code .. lots of companies want my money, apparently. Of those 80 plans, fifty (50) are fixed rate contracts.

The choices

The cost/megawatt hour ranged from $138 to $220, and I could choose between fixed and variable rates; 0-100% renewable; 1-60 month contracts; and a $0-399 (!) early-cancellation penalty. The ideal contract doesn't exist, of course:
  • lowest rate/kwh
  • 100% renewable
  • 60 month lock-in
  • $0 early cancellation penalty
In the past, renewable providers charged significantly more than traditional providers (coal and lignite; natural gas; nuclear) but the fixed rate plan difference is now $146 vs $153, so I'll pay the few extra quid to be 100% Green.

Twelve (12) providers matched my criteria (fixed rate, 100% renewable, 12+ months) with rates ranging from $153 to $206/mwh. So, my new provider is Gexa (JEKS-uh) Energy. The Gexa Green 12 plan is 100% wind energy.

There was a matching company: YEP Energy (same criteria and price) but Gexa will give me AAdvantage Miles (!) so that clinched the deal.


Also, Y.E.P. sounded like a funny name .. which wasn't in my criteria. Their tagline is "The Official Sponsor of Absolutely Nothing" (keep rates low by not sponsoring sports stadiums, etc.)

Now, I've locked in a fixed rate of $153/mwh for a one year term -- with a $150 early-cancellation penalty. My usage troughs in April (<1 mwh) and peaks in September (>3 mwh), so .. keep those wind turbines turning.

Monday, June 23

Voluntary Simplicity

A few weeks ago, I participated in an eight (8) week discussion group: "Voluntary Simplicity". This is the one created by the Northwest Earth Institute. While there was certainly too much information to cover in a single blog entry, suffice it to say that it reinforced many of the things I've taken to heart in the past several years: reduction of clutter; efficient time planning; being green; and the Evils of American Society.

Okay, so I made up that last one .. at least, renamed it. That's because the terms used in the reading material sugar-coated the phenomenon: egregious American consumerism, where we're trained to be lifetime gluttons about most everything. So many people fall into the lifetime trap of buying/buying/buying stuff they don't need to impress people they barely know. And guess what - many of us that are the potential impressees come away with the opposite impression: that you're an IDIOT when you live above your means and buy Stuff just to have More Stuff.

I've seen truly amazing (read: disgusting) examples. One friend-of-a-friend lived in a ~5000 square foot house which was not only packed wall-to-wall with Stuff but also floor-to-ceiling. There were precarious paths leading from room to room, and I felt as if I was in an Antique Mall that was designed to pack items so close together that the patrons couldn't avoid breaking something (ca-ching!).

Some families have 5+ children (gag) and need an SUV to transport them, but many don't .. and have large, wasteful vehicles that are used for everything. Those families each need a Smart car, or a Honda Fit, or something equally gas-friendly for 98% of their trips. I've never bought the argument that Big Vehicles Make You Safe, since my theory is that they make you into a Sloppy driver who takes excessive risks because You're The Big Dog and who cares if I crush The Little Dog?
Noteworthy-but-unrelated: as I've driven around the past few weeks, I notice that few drivers are bothering to slow down to conserve fuel. Many of them are either incapable of changing their leadfoot habits, or have the same moronic attitude I saw with snow/ice drivers here - the idea that if you drive faster, you'll get through the ordeal faster. As a rule, the larger the vehicle, the more likely it is to be going 20+ miles over the limit. Dallas remains The Place To Be if you want to speed anytime and never be pulled over - enforcement here is a joke.
To be sure, even I (gasp!) have room to improve, but I'm trying. Example: my CD rack hasn't been touched in a couple years, ever since I dumped everything to the iPod. My book collection's still massive and I'm coming to grips with the concept of giving away books (to a charity such as a local Veterans Administration hospital) rather than let them languish on the shelf, never to be re-read. I no longer buy trinkets of any sort, since those are destined to be dust collectors. Yes, I take lots of photos, but carefully organize them on my home network -- without taking up more physical space (I almost never get prints - aside from samples I printed years ago so my walls wouldn't be blank).

Via the local Freecycle group, I've given away some specific things but surely need to advertise Stuff I'm no longer using. The alternative is a Garage Sale, but I don't need the hassle involved with that, since my goal is merely to get rid of excess Stuff. You know, to Simplify.

Thursday, June 19

BANNED: The Christian Discount

Despite my NO SOLICITORS sign, somebody left a copy of a telephone directory (you remember, those quaint paper books of a bygone era -- before the Internet). This one - "The Shepherd's Guide" - is a bit different as it proclaims that the bulk (all?) of the advertisers are guaranteed to be Christian. Advertisers must affirm that they are "born again" and clients must be treated with respect and integrity. Translation: hold onto your wallet.

If you go to their website, you'll find the publisher has been at this since 1980, although the Dallas version is only vintage 1992. The local edition has a Roanoke, Texas return address - about 30 miles west of me.

Before I pitched it in the recycle container, I thumbed through it (for amusement sake). On page 11 of the Greater Dallas County edition, there's a full page which warns against asking for The Christian Discount:

The reason that The Shepherd's Guide has worked so well is because it has provided a means for honest and reputable business and professional Christians to advertise their services to other Christians. Please do not expect any of them to provide their service free or at a reduced rate unless they feel led by God to do so, and not because you have pressured them for the discount.

Stop and think about it this way — Would you want to pay a business more because they felt that you, as a Christian customer, should feel compelled to help other Christians by paying them more for their services?

We feel that God wants us to treat each other in love and esteem. The advertiser's purpose in this guide is to do their best at a fair price. They deserve the opportunity to serve you and to be paid for their services.

Metrics:
  • 115 pages
  • Approximately 6x9 inches
  • non-revenue pages: a LOT (including about 30 White pages for churches; ministries; Christian schools)
  • most amusing concepts: Christian lawyers; Christian plumbers; Christian pest control
At least it didn't contain any toxic chemicals - my recycler will like that.

Deep thought: I wonder if there are directories for other religions: Jewish; Muslim; Catholic (as John Hagee reminds us: Catholics ain't Christian). Me, I'll probably stick to my favorite secular online directory: superpages.com.

Saturday, April 26

fail to plan = plan to fail

Tomorrow is the last day of the USA Film Festival 2008 at the Angelika. A few nights ago, I went there to see the documentary America Unchained (2007) and was pleasantly amused at this quirky effort.

The film dealt with a pair of Brits who wanted to cross the continental USA without using any of the chains - restaurants, motels and gas stations. Without spoiling too much of the plot, suffice it to say that although I found it repetitive and woefully uneven, I still gave it a solid B for the effort. Most of the audience seemed to agree, as there were plenty of laughs to be had during their American Walkabout (so to speak).

This leads me to a word of advise for anyone planning their summer vacation around such an attempt: your lives will be much happier if you do advance planning, especially when it comes to the locations of independent gas stations.

Heck, I don't even know if I could pull this off here in The Big City .. non-chain restaurants are easy to find, and non-affiliated motels aren't scarce .. but independent gas stations? I'm not sure where to look (although now I'll probably notice them as I drive around). The same thing happened many years ago when a friend asked where any Nail Salons are located, and I professed ignorance. Soon thereafter, it became obvious that there are far more of them than Starbucks locations .. and that's saying a lot.

Monday, December 24

Nothing says Christmas Eve like a thick, juicy steak

Between 10 and 11pm tonight, I drove around to see what businesses were open, now that the bulk of Texas is shut down for Christmas Eve - a Christian holiday.

What was open: every gas station; 7-11 stores; drugstores (CVS and Walgreens); liquor stores and at least three of the finer steak houses (although they appeared to be closing around 10pm .. the valets were handling the last cars). One local bar was doing a brisk business at 11pm. Not surprisingly, a few churches were holding late-night services and had full parking lots. I spotted a couple "24x7" restaurants -- IHOP and Denny's -- open, but the only fast-food drive-thru doing business was Burger Street. The hotel lobbies were open (of course) - probably for people who were banned from their relatives' homes for the holiday.

It'll be interesting to see how many of these businesses will be open by noon tomorrow. Yesterday - Christmas Adam (a/k/a Festivus) - everything retail was open.

During tonight's trip, my car thermometer registered between 1-7C (colder as I neared the various creeks), and I noticed regular gasoline averaged $2.80, $3.10 for premium (and diesel selling for about $3.50).

Sunday, July 29

changing another shopping habit

Wow. Very cool .. I may never shop at Home Depot, ever again. Thanks for giving me a good reason to pull the plug on them, Lowes.
Lowe's pulls advertising from O'Reilly show.
Everybody Knows™ that the last time Bill Orally at Faux Noise (kudos to Keith Olbermann) told the truth was when Adam & Eve were riding their dinosaurs to church.

Meanwhile, Texas lawyers are apparently Licking Their Chops after the 2007 Texas Legislative Session. Why? Concerns Abound Over New Religious Laws Passed By Legislature

Sunday, January 7

retail discount hierarchy

Judy-Bob tells me that there's a hierarchy of pricing involved, when retail stuff is marked down. I've been advised the exact order is:

"Reduced" or "Sale" - nothing to get excited about
"Clearance" - minor excitement
"Discontinued" - major excitement! (buy as much as possible)
"Store Closing" - euphoria! (buy anything remaining on the shelf)

I cannot find this documented anywhere (Google'ing for the words "sale; clearance; discontinued" is a waste of time).

Are precise units involved? If something is 30% off, is it considered a SALE but at 31% it becomes CLEARANCE? Hmmm.

Monday, July 31

Hell-o, Costco!

My Sam's Club membership came up for renewal today, so I decided it was time to make the switch to Costco, so I did. Here's the result:



On the surface, you might think I've lost my mind, since the two Costco locations (in Plano) are about 10 miles away, while the nearest Sam's Club locations are only half as far. But, I decided many months ago that it was time to cut the cord to Wal-Mart, which donates way too much to the Bush Regime. Now, (due to the distance) I'll simply plan my Warehouse Shopping Experiences more carefully .. no more impulse trips.

It's also pretty well documented that Costco pays its employees better, and is considered a much better place to work. I've strolled through their warehouses before and the product mix is similar (well, okay, Costco has more organics, far fewer unhealthy foods .. stuff I couldn't find at Sam's Club) so .. I made the switch.

I already did that with my gasoline purchases, when I started buying only Shell products (they also contribute too much to the Bush Regime, but it's much more equal than the others). See buyblue.org for details, if you're curious.

Monday, December 20

an experiment in Buying Blue




Yesterday, I copied (cut and paste) my Amazon.com wishlist to Barnes and Noble's site, then compared prices. In most cases (13/18 items), Amazon was less expensive, but they had the same price on 5 items, so I bought them from B&N and left the remainder in both wishlists. The B&N site was a bit more tedious to navigate .. it wasn't always obvious when they had a paperback version vs. a hardcover .. and used books aren't as obvious .. but those are things that they can fix with a good User Interface guy. Hmmm .. wonder if they'd hire me?

It's too bad Amazon.com backed the wrong candidates in 2004; I did like them. Maybe they'll see the error of their ways and either stop funding either party, or fund them equally in the future. Anyway, to further The Cause, I dropped an email to B&N saying I'd prefer to buy from them, if they'd match Amazon's price. Now I wait ...

Related to the above, the Dallas Managed News had a front-page story about the websites promoting companies who back Democratic candidates. I can hardly wait for the Opinion Letters to drift in, by those who say they'll use the list in reverse .. as a place to shop for their Red Candidates. More power to `em. When President Quagmire proclaimed his (51-48) mandate, it was like telling half of America: you are irrelevant.

It was interesting to note that 16 of 17 oil companies backed President Quagmire (if that doesn't smell of extreme self-interest, I don't know what does). The only one who tilted blue was Shell. I checked their website and found 4 stations within 2 miles. Since gasoline is gasoline (one brand's little different from another) I'll be happy to make that switch, too.

The DMN article mentioned a competing website: ChooseTheBlue.com. I don't like the URL -- it's not as memorable as BuyBlue.org. I guess they tried blue.com ("Blue" magazine is about what? outdoor sports?!). While attempting to check out ChooseTheBlue (from memory) I tried BlueChoice.com; it turns out that's owned by (the medical provider) Blue Cross-Blue Shield! I wonder if BCBS will notice extra hits on their website and not understand why. Perhaps the similarity will drive business their way.

Deep Thought #48: I wonder if Blue Cross-Blue Shield backed the (blue) Democrats in 2004?

Unrelated: on Constantin's suggestion, I added [The Butterfly Effect] (2004) to my list of DVDs to see. Somehow I missed this one, unless it didn't make it to The Angelika (still my favorite theatre in Dallas).

My upper left arm hurts today, as a result of Saturday night's tetanus shot. Fortunately, I haven't seen any signs of infection on my foot; I'm continuing to clean the wound and apply Neosporin™. Someone from CareNow (the doc-in-the-box) called yesterday to make sure I was doing okay. I was taken aback, since followup is SO rare nowadays.