how much grief for "10% off" ?

yes, it's true .. I love a good deal. So when I spotted Trish-Bob's mention of buy.com I moseyed over there. I don't own an iPod (yet) but am a big fan of iTunes, so the Bluetooth headphones can wait awhile (I listen to podcasts on my Palm Tungsten T5).

Somehow I found buy.com's "10% off Amazon" promo; I have a long list of "Wish List" books, and decided to put them to the test. They had most of the stuff I wanted, but their website needs serious work if they hope to compete with Bezos and family.

1- their search engine reeks. Often I'd input a book title, and was told the book didn't exist. On a hunch, I input the author's name instead and voila! - there was my book. Hmmm.

2- Several times, I'd click [Buy] and nothing happened; I would then click [Buy] again. Not surprisingly, it incremented the counter, thinking I wanted multiple copies. I learned to wait for the "final screen" and changed all the quantity 2 and 3 back to 1, rather than fight it each time their server stalled.

3- The Cookie Issue: buy.com suggested I enable all cookies for all websites. Uh, no .. that ain't gonna happen (I spend enough time fighting spyware as it is). I allowed cookies for buy.com itself, and all worked okay until checkout time, when it folded its arms and refused to budge. Argh! I fired up a different browser, fed it the URL and crossed my fingers, hoping it would remember the contents of my shopping cart. It worked!

4- After I ordered the books, I noticed a caveat: "There is an order limit of 5 books per order, per customer." It allowed me to go all the way through my Wish List, and never said anything about this limit during the ordering process. I guess they want to enforce as much grief as possible, by making me artificially split my order into 5-book chunks.

Bottom line: buy.com was frustrating, but I did save 10% over Amazon.com .. so it wasn't a wasted effort. In theory, most will be shipped in 1-2 business days (others are backordered). I didn't have to leave the confines of my domicile, wandering the aisles of Half-Price Books. Woo hoo.